Over the course of the last year and a half, I had made a decision and began taking steps to scale my private mental health practice to a group practice. I had known I wanted to be a therapist since I was 6 years old when my friends told me they enjoyed talking to me because I was a good listener. I had never originally envisioned building a group practice until after reaching all of my prior goals in private practice and realizing I had finally hit a ceiling. Continuing to grow felt like a natural next step. I realized if I wanted to keep growing at this point, the only way it could happen was to expand and begin to replicate myself. I was tapped out. I could no longer physically or mentally do more than I was already doing and therefore, also felt limited in helping others. When we delegate to elevate ourselves or our business, the natural consequence is elevating others in the process.
AS YOU GROW, YOU NATURALLY ELEVATE YOUR PEERS, YOUR FAMILY, YOUR STAFF, YOUR CLIENTS AND YOUR COMMUNITY ALONG WITH YOU.
This is the driving force that started me on this path to begin with years ago. There is nothing I love more or that completely moves my spirit to utter joy and happy tears than to see others reach their full potential. It is why I named my business Fulfillment Family Therapy. To fulfill literally means to satisfy, to convert into reality, and to develop the full potentialities of. That is where my passion lies. That is ultimately what continues to fuel me at every stage of life and business.
It was a good thing I knew where my drive came from because the year I spent scaling and preparing my systems and operations to be able handle more work and workers was a tough one. It felt like gradschool or starting a business, or even welcoming a new child into the world all over again! It was similar in the fact that it was a deliberate choice to choose an intense time of sacrifice once again for another desired outcome. I purposefully chose to give up my physical training and health goals and time with my friends and family to buckle down and take the leap into the abyss of what I consider to be quite tedious tasks (as they were not my forte!); redesigning my website, EHR implementation, increased HIPAA securities, throwing thousands of dollars to my lawyer for a few typed pages of ink (still makes me throw up in my mouth a little), NPI and tax-ID number changes and the ensuing 9 month aftermath with the host of insurance companies I had previously been working with. I literally did nothing but work for an entire year straight. My hubby would make and pass me a plate of dinner onto the couch while I continued to type away on my laptop and come kiss me goodnight in the same spot while everyone else went off to bed for the night. However, I am now on the other side of this intense sacrifice, currently and excitedly adding people to my team and honestly, taking a bit of a reprieve because I was completely exhausted after that year. I am so happy to say I am getting back to exercise and friends and family again!
I wanted to share about the loves and losses of delegation because even though it is a necessary part of growth, it does not mean it is easy or comes without another price in the process. I like to say, “It’s not magic…It’s grit!”
Here is a list of what I can tell you were my takeaways a year and a half later and even after regressing and trying to re-take back the tasks I had already delegated! (Ugh! In case I had any doubts?!) Now I KNOW these things to be 100% true for myself and this is what I would want you to know if you are wanting to or struggling to achieve your goals in any area of growth.
- Accept the fact that you will not be able to achieve your growth goals without delegating – Once you get to a certain place where, like I said, I could not work more or utilize more energy. I was tapped out of my own resources and unable to accomplish more at this point. The first thing I realized was I was also in survival mode, with no time to engage while being in a space of rest and creativity which is necessary to think and plan ahead. I realized I had to delegate what I could in order to make room for this kind of time to be relaxed enough to think and engage my creative brain. Rest and relaxation is SO important! It provides us optimal brain function not for survival but for creativity! So, I needed to figure out how to carve out more time for that first and foremost.
- Realize your roles will need to shift to new ones – You will eventually lose your life, energy or sanity the longer you resist the act of delegation. You may have to do tasks you don’t enjoy, stretch yourself to the max to learn new skills, and the vision of your business may need to adjust in ways you had not envisioned or even like. It is almost as though I was creating an entirely new business. It can’t remain the same and you must let go of the old to embrace the new.
- It might be true – no one will do as good of a job as you! – Many times, this is correct. Calls may get dropped; people may not want to deal with anyone else but you since that is what they are used to. But, some might also do other things even better. My receptionist can answer in real time much more often than I can, she can spend the time to take insurance info over the phone, she has also helped me get to more proactive tasks like credentialing.
- You will think you can’t afford to delegate but the truth is you can’t afford NOT to – Listen, there is a real time of sacrifice when growing that you just can’t avoid. You may make less for a time when you invest in your business, esp if you are going the debt free route. However, taking one step back for a short period of time only springs you two more steps ahead in the long run. Growth is not a perfect process. It is give and take, it waxes and wanes. You simply cannot avoid the discomfort of growth and if you are trying to, you are only paralyzing yourself.
- Embrace the growing pains – Expect change to be difficult and painful at times. Be realistic with the process. Embrace it. The biggest reward from growing my business is not the entity or financial goals. It is actually the tools, skills and character I build a long the way and how much more capable that makes me in guiding and helping others to do the same.
Having difficulty in reaching a specific goal? Whether you are striving towards financial, physical, relational or business goals, it may be important to explore the ways mindset can unconsciously be hindering your success. If you’d like to explore more ways to break through, please get in touch. I’d be more than happy to talk about how I may help!